Our Roomba had a tragic accident involving the stairs a few months ago and it hasn't been the same since. My question is this, (directed at those who have Roombas) How long have you had your Roomba and how is it performing?
Did your Roomba actually go down the stairs, or was it pushed?
Unfortunately, our Roomba is not doing as well as it used to. The battery light turns yellow within a few minutes of running, and it doesn't last nearly as long as it used to. We think a lot of that is the fact that our carpet is now thick and soft, not like the hard flat industrial carpet we had in our student apartment.
It was running as usual and when it came to the top of the stairs, it kept going- right over the edge instead of sensing the top and backing up. Since then, it does not make sound and the battery light turns yellow as soon as it is unplugged from the charger or within a few minutes of running.
Oh wow, that's too bad. It really should not have gone over the stairs like that. Yes, as Jake said the light turns yellow/orange almost as soon as I turn it on now, which is very frustrating. We do chalk it up to the carpets in our new house being incredibly thick, and I also think it did not survive the 1100 mile move very well. We like it enough that we are willing to upgrade at some point in the relatively near future to a higher end model that can handle our carpet and do more rooms. I'm very sorry to hear about yours. Have you checked out the warranty information? The company may be willing to work with you, seeing as how the product did something it was not supposed to do.
3 comments:
Did your Roomba actually go down the stairs, or was it pushed?
Unfortunately, our Roomba is not doing as well as it used to. The battery light turns yellow within a few minutes of running, and it doesn't last nearly as long as it used to. We think a lot of that is the fact that our carpet is now thick and soft, not like the hard flat industrial carpet we had in our student apartment.
It was running as usual and when it came to the top of the stairs, it kept going- right over the edge instead of sensing the top and backing up. Since then, it does not make sound and the battery light turns yellow as soon as it is unplugged from the charger or within a few minutes of running.
Oh wow, that's too bad. It really should not have gone over the stairs like that. Yes, as Jake said the light turns yellow/orange almost as soon as I turn it on now, which is very frustrating. We do chalk it up to the carpets in our new house being incredibly thick, and I also think it did not survive the 1100 mile move very well. We like it enough that we are willing to upgrade at some point in the relatively near future to a higher end model that can handle our carpet and do more rooms. I'm very sorry to hear about yours. Have you checked out the warranty information? The company may be willing to work with you, seeing as how the product did something it was not supposed to do.
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